Email this article THE MODEL OF EDUCATIONAL PROCESS QUALITY MANAGEMENT AT THE UNIVERSITY ON THE BASIS OF THE EMPLOYERS’ REQUIREMENTS
- Authors: Opfer E.A.1
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Affiliations:
- Volgograd State Social-Pedagogical University, Volgograd
- Issue: No 2-1 (2015)
- Pages: 190-195
- Section: Educational Sciences
- URL: https://vektornaukitech.ru/jour/article/view/464
- ID: 464
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Abstract
The article introduces the model of educational process quality management at the university. Taking into account the employers’ requirements for the quality of high university degree specialists training is the core element of this system. The author of the article considers the employers as an active stakeholder of the university whose demand and requirements are taken into account at all stages of management cycle. The author lays down the main theorizes which are the basis for the model formation: the theory of higher education quality management on the monitoring basis (E. Sakharchuk, M. Chandra etc.), the theory of total quality control, the model of total quality control. While forming the model, Plan-Do-Check-Act steps of Shewhart-Deming cycle are taken into consideration, that allows to assure the integrity of the educational process quality management due to the stages repeatability.
The author’s model includes three stages: the development of qualitative educational process model, the implementation of qualitative educational process, and the improvement of educational process quality. The article describes each stage, including the functions of the employers which are implemented on every stage of higher educational process management: prognostic, reformative and expert, and the forms of interaction of world of work and the high schools.
The author underlines the importance of monitoring of the stakeholders’ requirements. It’s shown as the integral element of the educational process quality management system at the university which is implemented implicitly at every stage.
The author proves the criteria for development of monitoring instruments which help to find out the stakeholders’ requirements for the quality of all components of educational process: the goals, the technologies and the matter.
Keywords
About the authors
Evgenia Anatolievna Opfer
Volgograd State Social-Pedagogical University, Volgograd
Author for correspondence.
Email: eug.opfer@yandex.ru
candidate of pedagogical sciences, assistant professor of Pedagogy department
Russian FederationReferences
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